We offer standard shipping fees with USPS and UPS, calculated during checkout. Package prices are based on distance and weight. If a package is lost by the carrier, we will do our best to assist you. However, we are not responsible for reimbursement of lost packages once the order is shipped.
Ground delivery takes 1-5 days after the shipping confirmation has been sent, depending on where you are in the US.
We offer international shipping via UPS. Customers are responsible for upfront shipping charges, as well as taxes, duties, and any other fees incurred with shipping. International orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total. All fees must be paid by the parcel recipient.
We do not offer returns or exchanges on sampling flights.
If you have any questions or concerns about your order, please contact firstname.lastname@example.org