We offer standard shipping fees with USPS and UPS, calculated during checkout. Package prices are based on distance and weight. If a package is lost by the carrier, we will do our best to assist you. However, we are not responsible for reimbursement of lost packages once the order is shipped.
Order processing takes 2-4 days. You will receive an order confirmation, once your order is shipped you will receive an email with tracking enclosed.
We offer international shipping via UPS. Customers are responsible for upfront shipping charges, as well as taxes, duties, and any other fees incurred with shipping. International orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total. All fees must be paid by the parcel recipient.
Returns & Refunds
Please note we are not responsible for the package once given to selected courier. Orders will only be refunded/resent if the customer purchased the shipping warranty option on original order.
We do not offer returns or exchanges on sampling flights.
If you have any questions or concerns about your order, please contact firstname.lastname@example.org